Lagt til handlekurv

Premium Onsite SWAP - ZWSCN36P

Premium Onsite SWAP 36 months - Scanner

Phone support to solve problems and questions related to using the device.

Replacing the device* if the problem is not resolved by phone.

Response time to service request is less than 8 hours**.

Produktdetaljer

ZWSCN36P_main

Service pack includes onsite set-up and/or SWAP of all machines by a skilled technician, all maintenance parts, without print count restrictions.

Key Features

  • Phone support to solve problems and questions related to using the device.
  • Replacing the device* if the problem is not resolved by phone.
  • Response time to service request is less than 8 hours**.
  • Service pack includes onsite set-up and/or SWAP of all machines by a skilled technician, all maintenance parts, without print count restrictions.

Beskrivelse

Premium Onsite SWAP - The service response time is 8 hours. Within the response time, Brother will contact the customer to determine the fault condition. Brother will perform maintenance Onsite as a replacement for a new or equivalent device. The device may also be a corresponding repaired replacement device. The replacement device will be replaced to you within two (2) business days of Brother contacting you. Equipment replacement is carried out at the customer's premises. Brother will take care of the deletion of the customer data contained in the defective device in accordance with security requirements, as well as the removal of the defective device. The service is valid for 36 months and includes all maintenance parts of the device (excluding consumables). The service needs to be registered within 60days from purchase.

*The machine has been used in accordance with the User's Guide and that genuine Brother supplies have been used. 
**Brother office hours.

 

Tilbake til toppen